FAQs
Reproductive health can come with a lot of questions. Below are answers to the most common ones we hear. If you don’t see what you’re looking for, feel free to reach out
Frequently Asked Questions
Is WISE a medical service?
No. WISE is not used to help you diagnose or treat health conditions. We provide educational information and tools to help you have more informed conversations with your healthcare provider. Always consult with a qualified healthcare professional for diagnosis and treatment.
Does WISE provide a diagnosis?
Our assessments are based on validated clinical decision tools and reviewed by board-certified reproductive health experts. They analyze your symptoms to identify possible conditions you should discuss with your doctor. However, WISE does not provide definitive diagnoses. Only a healthcare provider can provide an official diagnosis after proper evaluation and testing.
Is my data safe?
Absolutely. WISE is HIPAA-compliant and uses bank-level encryption to protect your data. We never sell or share your personal health information. You control your data and can download or delete it anytime. Read our full Privacy Policy for details.
Can I cancel my subscription at any time?
What conditions does WISE cover?
- Polycystic Ovary Syndrome (PCOS)
- Endometriosis
- Uterine fibroids
- Ovarian cysts
- Fertility concerns and planning
- Perimenopause and menopause
- Hormonal imbalances
- Recurrent miscarriage
- General reproductive wellness
What tools and features does WISE include?
WISE offers integrated tools including:
- Personalized risk assessments
- Evidence-based educational content
- Doctor visit preparation tools with customizable questions
- Condition-specific guidance
- Advanced symptom insights and pattern identification
Can WISE help with fertility planning?
Absolutely. WISE provides insights for fertility planning including cycle tracking, ovulation awareness, and preparing your body for future pregnancy. Our personalized roadmap helps identify potential barriers to conception and guides you on what to discuss with your provider.
Who is WISE designed for?
WISE supports women throughout their reproductive lifespan:
- Young adults (18–30): Cycle understanding, contraception decisions
- Reproductive years (30–40): PCOS, endometriosis, fertility planning
- Perimenopause (40–50): Hormonal changes, symptom management
- Menopause (50+): Post-menopausal health and wellness
Does WISE offer expert support?
WISE Experience members have access to priority email support. All members can access our Help Center with detailed articles and guidance. Higher-tier memberships include expert Q&A sessions and additional support options.
Is WISE covered by insurance?
WISE is currently a direct-to-consumer service and is not covered by insurance. However, the cost is much lower than clinic visits, and many users find it helps them get more value from their medical appointments.
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